What to Expect When Hiring a Professional Private Investigator at Michael Guadagno & Associates

If you’ve ever considered hiring a private investigator in Raleigh-Durham-Chapel Hill or any other City within the State of North Carolina, you may have been unsure where to start?

Hiring a private investigator is not something one often does, so it’s normal to be uncertain. Plus, there are many kinds of private investigators doing many different types of private investigations; finding the best investigator for your specific needs can be a bit overwhelming.

We suggest you begin by considering what or who you need to investigate and thoroughly researching the different types of investigators available to you. When searching, there are a few essential factors to consider, such as:

• Background
• Reputation
• License and insurance
• Specialization or niche
• Experience
• References

Once you’ve completed your search, you’re sure to include Michael Guadagno & Associates (MG&A) among your top contenders. At MG&A, we combine state-of-the-art equipment and resources with a broad range of corporate, legal, insurance and domestic investigation services. This allows us to provide our clients with customized services that result in higher-quality investigations. The next step requires you to pick up the phone, dial (919) 363-6321 and speak with one of our intake representatives.

The Consultation

We realize every client is as different as the situation that brought you to us, so we begin with a free phone interview to determine your best course of action. We will ask that you briefly describe the circumstances that led you to us and provide your contact information, so we can check for any potential conflicts of interest and determine whether we are a good fit or not.

Next, we will schedule the initial consultation with Michael Guadagno or one of our lead investigators, dependent on the type of investigation your case will require. The consultation may be over the phone or in-person, depending on your needs. Your confidentiality is of the utmost importance, so we assure you all we discuss will remain secure.

During the initial consultation, we will:

• answer as many of your questions as possible;
• offer personalized advice gleaned from decades of investigation experience;
• discuss your information and determine an initial strategy; and
• collaborate with you to set realistic goals and outline a proper course of action against the unique challenges you face.

During your free consultation, we may ask you several questions, so be prepared.

• Bring contact information for all people involved in the investigation.
• If your case requires any surveillance, we will need vehicle information such as make, model and license plate number.
• Be ready to provide the most accurate and concise information about your case so we are equipped with everything we need to start.
• If you have any evidence to back up your claim, be ready to provide us with copies.
• We will need to contact you, so be ready to provide us with a confidential way to get a hold of you. While this may seem obvious, consider who you don’t want to know about the investigation. Do they have access to your email or phone?

We want to provide you with the best service possible, but we can only do that if you are open and honest with us. The better prepared we are, the more you will get out of the investigation, so don’t hold back. We also understand it can be uncomfortable to visit a private investigator. Rest assured, we do not judge at Michael Guadagno & Associates. We work with people from all walks of life, so you don’t need to be ashamed or humiliated when working with our team.

The Cost

Once we’ve completed your consultation, we should have the information we need to determine the overall costs for your investigation. At MG & A, we require a retainer before representing you as a client. The retainer is simply an upfront payment that covers financial costs incurred throughout the investigation. Retainer fees are used to guarantee our commitment and may vary based on the complexity of your case; they do not represent all the fees for the entire process.

Details of Confidentiality

When discussing private information with Michael Guadagno & Associates, we assure you total confidentiality. Your sensitive and personal matters are your own and remain so, even if you decide not to pursue an investigation with us after your consultation.

Confidentiality is central to the preservation of trust between an investigator and our clients. Despite daily emails with various questions or desperate pleas for help, we cannot provide answers, give legal advice, or offer retainer quotes over email. A phone consultation requires an intake form to be completed with your basic information to ensure your identity and protect all parties from potential conflict of interest.

For your confidentiality and personal safety, the MG&A Headquarters is in a secure space. All meetings are by appointment only to guarantee complete peace of mind and assurance of privacy.

There are private investigators, and then there is Michael Guadagno & Associates. Don’t let your most important concerns be handled by anyone less than the very best. Call and schedule a consultation with us today.